Fix Outlook password issues

Recovery Toolbox for Outlook Password

Recovery Toolbox for Outlook Password helps to remove password from PST-file of Microsoft Outlook

See all reviews
Post review
User's stories

Updated: 2026-10-12

Victor Bobrov Written by:

The usage of Microsoft Outlook is easy for everyone, no matter beginners or experts in computers. However, it is not a completely trouble-free software and you should remember about it. I cannot tell you about everything that could happen to this email client, but let us consider one of the most frequent issues, when Outlook keeps asking for password.

So, why Outlook could often ask for a password? Actually, there are some reasons:

  1. In the Outlook email settings, there is a parameter asking for a password;
  2. The Credential Manager option keeps an incorrect Outlook password;
  3. The Outlook profile in use is damaged;
  4. There is a problem of network connectivity;
  5. Antivirus programs work incorrectly and cause this issue

1. In the Outlook email settings, there is a parameter asking for a password

In case the User Identification parameters are switched ON in Outlook that uses an Exchange account, it always asks to provide authentication details. If you'd like to fix the issue of password prompt, consider disabling this parameter. It is not really complicated, you should do the following:

  1. Open the Outlook email client and go to the following menu: File - Account Settings - Account settings;
  2. Make sure you select the required Microsoft Exchange email account and use the Change button;
  3. As soon as the next dialog box appears, click More Settings;
  4. Go to the Security tab and uncheck the box named Always prompt for logon credentials.

2. Clearing the Credential Manager stored account to stop using an incorrect Outlook password

In case the Credential Manager uses an incorrect password, you should clear its settings to fix the issue. The process requires several easy steps, do the following:

  1. Open Control Panel on your computer and choose the Credential Manager option;
  2. Find the required credentials in Outlook, they should have Outlook in the name;
  3. Preview the set of credentials and use the Remove from Vault option;
  4. If there are other sets, having Outlook in their names, repeat the previous step.

3. The Outlook profile damage

Outlook may be unable to remember password due to the corruption of its profile. To resolve the issue, remove it and create a new profile in Outlook, it can be done in several easy steps:

  1. Open Control Panel and find the Mail option, click on it;
  2. The following option will appear: Mail Setup-Outlook;
  3. Choose the Outlook option and click the Add button to add a new profile;
  4. Add a new profile name and click OK to confirm the profile creation;
  5. Fill in the following details: user name, email address and password;
  6. Click Next to proceed;
  7. Click Finish to complete the profile creation and go to the final step;
  8. Choose the new profile and use this option: Always use this profile
  9. Click Apply, then click OK.

4. Network connectivity issues

Users often encounter bad connectivity issues and it could affect Outlook that is unable to connect to the mail server. When Outlook loses connection to the email server, it asks for credentials. It is relatively easy to check: try to copy a large file (2-4GB) to the network storage, better where the email server is installed and monitor the process: if it is too slow or the upload fails, contact the IT guy. Ask him to consider using another, more stable network to resolve the issue.

5. Incorrect operation of antivirus software

The antivirus software, installed on your computer, may affect the operation of Outlook email client. If you are lost with the antivirus tool, try to disable it completely and see, if it fixes the issue. Alternatively, you can try to modify some parameters. Add an exception for Outlook, PST file storage folder and all files of PST format, located on your computer.

If all listed methods seem to be useless, try an application for Outlook password recovery. It makes sense, if you have forgotten your email password and there is no way to recall it. Recovery Toolbox for Outlook Password may quickly recover Outlook passwords regardless of their complexity. Users may set new passwords for Outlook in few clicks and recover Outlook access.

Requirements:

  • Windows 98/Me/2000/XP/Vista/7/8/10/11 or Windows Server 2003/2008/2012/2016 and above

Real customer reviews from TrustPilot

Victor Bobrov

Victor G. Bobrov, Senior Software Engineer.

MCSD, MCDBA

An expert in decrypting Microsoft Outlook account and file passwords with over 20 years of experience and knowledge.

Customer's reviews and ratings:
Alexa 10-04-2026

Excellent!!!

Lola Escobar 08-31-2026

10/10

Mamta kumari 06-21-2026

Password forget

Sanjeet Kumar 05-17-2026

Gmail password unlock

amit 01-02-2026

helpfull

Santosh 11-30-2025

Thanks

Dodo Digital 09-21-2025

Really exellent tool for my work enviroment. Recomended.

Shubham 09-03-2025

best software

sk 03-10-2025

good app

yanina 01-07-2025

Very good app

jkis 12-12-2024

good app

Harald Pffer 10-13-2024

Thanks for the great support with my Outlook/password problem.

Max 09-01-2024

Excelente Aplicación

Paolo 08-21-2024

all perfect ! good job thanks

Anil 08-11-2024

Excellant software

Denis 08-05-2024

Great tool

jk 06-03-2024

amazing. it was wonderful. Thank you the author of this technology.

lolo 04-03-2024

super

Kevin Clawson 03-01-2024

This is long story... here is short story. Windows 11 (22HC) issue that kept crashing. 95% then 'Something went wrong and we are resetting it back' message.
This got up to Level 2 Tech on third day, who then forced a Re-Install Windows 11 to (23HC) since would not get past the 22HC update 'pending'/crashing. Once he forced the downloaded and got it started on to my computer, I finished the re-install. (About an hour and half) When he called back, it was done. Asked him to help me with OUTLOOK 365 Corrupted Profile issue.

After he was done, setting up a new profile and all the heath check verifies everything seemed fine. However the next day, my contacts file was empty.
OUTLOOK 365 would not allow me to use any of several backup .pst files. Thought password was causing the problem.

I was able to get them up a few minutes ago by switching back and forth to original and new profiles. I hope the corrupted profile issues are still good now. (to be determined)

Used your program on backup.pst file and program appears to be working fine !! Very sorry for not trying all this first.

Arturo 05-24-2023

Highly recommended software, recover lost outlook pst file password very quickly and 100% recover.

Herguio 02-21-2023

Powerfull tool, i have two PST files with passwords and i forget it, i bought the tool and verr fast i recover the access. great tool.

Jean-Paul OLLIVIER--->docJPOLLIVIER 04-11-2022

simple and reassuring... even for a 74-year-old semi-beginner like me; thank you and well CDT. docJPOLLIVIER

Ruan 07-13-2021

It worked

Дмитрий Михайлов 05-06-2021

Brilliant. Just saved !!! From some hangover in the backed up .pst file, there was a password that was not in the original file that was covered (nonsense, but just like that). The developers of the backup utility said that this could not be and offered a utility, from which Norton yelled that there was a terry Trojan horse. Miraculously, I stumbled upon you - everything is fast, clean and wonderful, from nowhere the password that came from has been deleted. THANK YOU!!!

marrysmitha8 04-12-2021

Recovery toolbox for Outlook Password software that is really capable to recover lost PST file password and also allows to open PST file password.

Antonio Dawson 04-05-2021

It was epic, I got a password that was different from my default password. Hike, someone changed my password because the recovery password contained the following text: "qwerty123". This password has been applied to mail, and to a personal folder.

Monique Downs 03-18-2021

Accessing the .PST file with a password turned out to be faster than I expected. Thanks for saving my mail

Nika Wesley 02-07-2021

My Outlook email pass was quickly recovered immediately after selecting the .pst file in the program. Now I understand that in order to be protected, you need to switch to the online version

Vitrifacture 12-24-2020

I have forgotten my Outlook password, tried to break my password with Brute Force, but I wasn’t patient enough. I give 5 stars, as my time was significantly reduced, I was just able to set a new password.

Joey Damon 12-11-2020

I didn't know my 12 character password could be cracked so quickly. I opened the .PST file in the program, and it immediately showed the password, even the recovering process was not. I'm just shocked, I use this password even in Netflix, Google, Facebook, etc. Trust Microsoft later

Santana Maximiliano 08-10-2020

I launched the program, it automatically found the .pst mail file, and I just had to click "Remove password" to reset the password. Fine!

Stellion 08-01-2020

Wow, opened my .pst file, immediately the program showed the password. I didn't think it would happen so quickly.

Tinman_Kalita 06-30-2020

I had a backup copy of Outlook mail, but I did not have access to it because I forgot the password. I was able to recover the password with this cracker program. But on the second laptop it was not possible to do this, since there is a trial version of this program and the first three characters do not match the password.

RushingCrinal 06-22-2020

My password is forgotten, the program helped to recover it in a few steps. And after it, I recovered data from stored .PST file. Really helpful.

MoodStalker 04-14-2020

I wanted to crack the password for Outlook 2007 using brute force software, but unfortunately it takes a lot of time. If you do not want to wait, just use this tool because you can find out the password and change it right away. Thank you for saving my time.

Manuel 03-08-2020

Thank you! Good product!

Alexandre 01-22-2020

Très simple et efficace.

Cela allait faire 2ans que je demandais à mon FAI le mot de passe et qu'il ne pouvait pas me le fournir.
Il était stocké dans Outlook.

Merci infiniment.

J Alejandro 07-29-2019

Thx a lot!!!

Excellent Service level

vashtismith 07-28-2019

PST Password Recovery can helps and fits on your requirement! Download This Tools PST Password Recovery software and recover forgotten pst file password in single mouse click. This software recovers password in seconds and you can get back access on your protected outlook pst file.

kaleb 05-07-2019

I forgot my password and cannot recover it.
Recovery Toolbox for Outlook Password helped me.

amoorthy 04-07-2019

Password for Microsoft was recovered successfully. Thanks!

Marah Al-Adwan 01-10-2019

I forgot my password and I’ve been 5 years didn’t open this account. Now I can do it.

Erika Guedes 10-30-2018

I forgot the password for Outlook, which is the input password for my laptop. The tool was able to decrypt the password.

Aman 10-28-2018

I have forgot my my Outlook password. And I have recovered it here.

Mark Danso Agyekum 10-24-2018

I have forgot my outlook password

Толстяк 06-07-2018

The program cracked the password to all my email accounts instantly.
A .pst file read a few minutes, but the password cracked.

FeBob 05-21-2018

Passwords for all accounts was successfully recovered. Except passwords for MS Exchange Server.

santosh jani 04-14-2018

My password recovery

sil 04-06-2018

Recovered my password

Cracker 04-02-2018

How I am Outlook password hacker with this tool! Cool!

Repair Online Download Buy Now
By clicking Repair Online or Download, you agree to the Terms of Service and EULA.